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We strive to respond to inquiries as promptly as possible. Our team is dedicated to providing timely and helpful responses. Typically, you can expect a response within 24-48 business hours. For urgent matters, please feel free to contact our customer support directly for immediate assistance.

Frequently Asked Questions

The delivery charges for orders within the USA are completely free. We offer complimentary delivery to ensure a seamless and cost-effective shopping experience for our customers. Enjoy the convenience of having your purchases delivered to your doorstep without any additional shipping fees 🚚

Credit Cards: We accept major credit cards such as Visa, MasterCard, American Express, and Discover.

Debit Cards: You can use your debit card if it is affiliated with a major credit card company.

PayPal: We offer the convenience of PayPal for secure and easy transactions.

The delivery time for all orders is typically between 3 to 7 business days. Our orders are shipped from New York to ensure a prompt and efficient delivery process. Please note that delivery times may vary based on factors such as location, shipping method, and any unforeseen circumstances. Rest assured, we strive to get your orders to you as quickly as possible.

At Swagnology, we take the security of your data seriously. Our online shopping platform is designed with robust security measures to ensure that your personal and payment information is secure. Here are some key points regarding the security of shopping on Swagnology:

SSL Encryption: We use industry-standard SSL (Secure Socket Layer) encryption to protect the transmission of your data during the checkout process. This ensures that your information is encrypted and cannot be intercepted by unauthorized parties.

Secure Payment Methods: We only use reputable and secure payment gateways. Whether you’re using credit cards, debit cards, or other payment methods, rest assured that your financial information is handled securely.

Data Protection: We have implemented measures to safeguard your personal information. Your data is treated with the utmost confidentiality, and we adhere to privacy policies to protect your information from unauthorized access.

Regular Security Audits: Our platform undergoes regular security audits and assessments to identify and address potential vulnerabilities. This helps us maintain a secure online environment for our customers.

Secure Account Access: If you create an account on Swagnology, we encourage you to use strong and unique passwords. We also implement account security features to protect your personal information.

While we implement these security measures, it’s essential for users to also take steps to protect their accounts, such as using strong passwords and being cautious of phishing attempts. If you have specific concerns or questions about data security, feel free to reach out to our customer support team for more information.

Order Confirmation: You will receive an order confirmation email containing the details of your purchase. Please review this information to ensure accuracy.

Processing: Our team will begin processing your order. This includes picking and packing the items to prepare them for shipment.

Shipment Notification: Once your order is shipped, you’ll receive a notification with tracking information. This allows you to monitor the delivery status of your package.

Delivery: Depending on your location and the shipping method chosen, your order will be delivered to your specified address. Delivery times typically range between 3 to 7 business days.

Receipt: Upon successful delivery, you’ll receive your ordered items. Check the contents against your order confirmation to ensure everything is as expected.

If you have any questions or concerns about your order, feel free to reach out to our customer support team for assistance. We strive to make the entire process smooth and transparent for our valued customers.

Yes, upon completing your order, you will receive an invoice via email. This invoice will include a detailed breakdown of your purchase, including itemized costs, taxes, and any applicable fees. Keep this invoice for your records as proof of purchase.